Privacy Policy | Carbon Neutral Advisory Services

Last updated: 10 September 2026

1. Introduction

Carbon Neutral Advisory Services (CNAS) respects the privacy of visitors, clients and users of our services, including TheTeacher.AI. This policy explains what information we collect, why we collect it, and how it is handled.

2. Information We Collect

Contact information you provide voluntarily, such as your name, telephone number, email address and organisation, when you contact us by email or WhatsApp.
Message content that you send to us, including queries submitted to TheTeacher.AI.
Project information supplied to us in the course of a consulting or training engagement.

3. How We Use Information

To respond to enquiries and provide the services you request.
To prepare proposals, reports and training materials.
To meet legal, regulatory and contractual obligations.

4. Sharing of Information

We do not sell personal information. Information is shared only with your consent, with service providers who process it on our behalf, or where disclosure is required by law or by a regulatory authority.

5. Third-Party Platforms

Where you contact us through WhatsApp, your use of that platform is also governed by the terms and privacy policy of its provider. We do not control how third-party platforms process data.

6. Retention

We retain personal information only for as long as is necessary for the purpose for which it was collected, or as required by applicable law, after which it is deleted or anonymised.

7. Security

We apply reasonable technical and organisational measures to protect information against unauthorised access, loss or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you. See our Data Deletion page for the procedure.

9. Changes to This Policy

We may update this policy from time to time. The revised version will be posted on this page with a new effective date.

10. Contact

Questions about this policy may be directed to info@cnas.co.zw.